Samsung Electronics Service Center


Samsung's popular electronics also require heavy flow of customer service. The warehouse side where all spare parts are stored has to seamlessly digest the parts traffic to manage Samsung's service quality requirements. Fast scanning, in/out registration must be in place on time. Scanners shall not be static in position for that matter and mobility solution became essential.


Across the nation, service branches are located more than 400 region, and Mobilebase's DS3 supported all branches with warehouse to provide quick service turnaround. Order management and inventory management system from back end supported mobility staffs at demanded level.